Contact Us
Email is the quickest way to reach us. The community channels are there for chat and feedback.
Email support
Write to [email protected] for account issues, billing, technical support, partnerships or anything else. We reply within 24 hours on business days.
Community channels
Slack
Our Slack workspace is for quick questions, feature requests and help from other users.
Discord
We're on Discord too, for general chat about Wash and release announcements.
Office hours
We're based in the UK (GMT/BST).
Monday to Friday: 9:00 to 17:00 GMT
Email that arrives outside those hours gets an answer the next working day.
Before you contact us
Your answer may already be in one of these:
- Documentation: setup guides and feature explanations
- FAQ: common questions
- System Status: known issues
- What's New: recent updates and fixes
Tradik Limited United Kingdom